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Questions and answers are arranged in the following
sections.
Purchasing, Downloading,
and Installation
What is the difference between PKTerm 99 and PKTerm for
Windows?
PKTerm for Windows is a newer version of PKTerm 99.
How do I purchase the full version of PKTerm for
Windows?
You can purchase the full version of PKTerm for Windows directly from Creative Services
Software or from your favorite amateur radio dealer. The price of the full version of PKTerm
for Windows is $99.95.
More information on purchasing is available on the PKTerm
for Windows Sales page.
I have purchased the full version of PKTerm for
Windows and can't get my
serial number and activation key to work.
First make sure you have typed in your serial number and activation key
exactly as you received them. The activation key is case sensitive. Upper case
letters should be typed in as upper case and lower case letters should be typed in as
lower case. Also make sure you are distinguishing correctly between ones and lower
case L and between zeros and the upper case letter O. If you received your serial number and
activation key by email, you can simply cut and paste your it into PKTerm
for Windows.
I purchased PKTerm 99 a while ago and would like to
download the newest version to upgrade my current version. I only
see a Demo version on the web site though.
You can download the Demo version of PKTerm for Windows. Your Serial Number and
Activation Key unlock the full features in the Demo version.
If you have purchased the PSK31 hardware interface from Timewave, you will
need to purchase an upgrade. More information is available on the Sales
page.
I have the Demo version of PKTerm for Windows. Why won't the HF modes
and radio control work?
The Demo version of PKTerm for Windows only allows you access to VHF
packet, RTTY receive, and PSK31 without TNC keying.
You can use the HF modes and radio control once you have purchased the full version of PKTerm
for Windows and have
your serial number and activation key.
I keep getting an error
message after I download one file. It looks like it's trying to install but then
fails.
If you have an add-on utility that automatically installs ZIPped files for
you, that feature should be disabled. You cannot install PKTerm for
Windows until you have
downloaded and unZIPped all of the files. Download the files and either unzip all
files into a folder on your hard drive or unzip each file onto a separate floppy disk.
After this has been done, you can begin the installation.
How can I tell which version of PKTerm 99 or PKTerm for
Windows is currently
installed?
The PKTerm version number appears on the splash screen
as you start PKTerm. You can also get the version number by
clicking on Help, About from inside PKTerm.
How do I remove PKTerm 99 or PKTerm for Windows from
my system?
Go to Control Panel and open Add/Remove programs.
Select PKTerm from the list.
Do I need to uninstall my current version of PKTerm 99
or PKTerm for Windows before I upgrade to a newer version?
No, just install the new version in the same folder as the
old version.
I want to take some text from a PKTerm
window and put it into another PKTerm window or into another application.
How do I do that?
You can use the Windows "copy" and
"paste" function. Highlight the text that you want to copy. You
do this by placing your mouse cursor at the beginning of the text segment
you want to copy. Hold the left mouse button down and drag the mouse
to the end of the text segment and release the mouse button. The text
should appear in a different "highlighted" color. To copy the text,
select "Copy" from the PKTerm "Edit" menu or click the right mouse button
over the highlighted text and select "Copy" from the popup Windows menu.
The keystroke combination CTRL-C will also copy the text. Place your
mouse cursor in the application or the PKTerm window you wish to place the
text. Select "Paste" from the "Edit" menu or click the right mouse
button and select "Paste" or use the keystroke combination CTRL-V. If
you need to edit the text you just copied, Notepad is a standard Windows
program that works well for this. Just paste your text into Notepad
and edit the text. You can then copy the text and paste it back into
PKTerm or wherever you need it.
When I start PKTerm for Windows, I have a window with a large blue section
at the top and a smaller white section on the bottom. How do I use this window?
The first time you start PKTerm for Windows, you will have a large blue section at
the top of the window and a smaller white section at the bottom of the window. The small
white section is the chat buffer. This is where you type in commands and text. The larger
blue section is the receive buffer. Any text received and the results of any commands and
text you type will appear in this window.
How can I resize or increase the size of the windows?
Grab the edge or the corner of the window with your mouse. You will see
the mouse cursor change from a single-headed arrow or an "I" shaped cursor to a
double-headed arrow. Once you get the double-headed double-headed arrow, hold down the
left mouse button and move the mouse to stretch it to the desired size. Release the left
mouse button to set the size of the window.
What are these other two windows at the bottom of the screen?
The small windows at the bottom of your screen are your Command Window and
your Monitor Window. The results of any commands or text you type into the chat
buffer will appear in the Command Window. The Monitor Window monitors network
traffic over the radio port. You can leave them open or minimize them. If you
minimize them, just click on the appropriate icon on your taskbar to open them up again.
How do I tell which window is the active window when I'm running
PKTerm for Windows?
In Windows, the active window is indicated by a different color on the top
title bar of the window. You can use <Alt>-<Tab> to switch between
windows that are covered up or minimized. You can also click on the appropriate
button on your taskbar to bring up an inactive or minimized window.
These colors and font sizes are hard to read on my monitor. Can I
change them?
Yes you can. Just click on "Format" in the menu bar. Click on
"Font" to change the size and style of font. Click on "Color" to
change the color of the window background and fonts.
How do I switch to Terminal mode before I exit?
In the main program window, click on "Mode" and then
"Terminal" in the menu bar. Once you have switched to Terminal mode, Exit the
program. You can also select "Return to Terminal Mode on Exit" under the
Mode menu and the TNC will be automatically returned to terminal mode when you exit the
program.
Is there an easy way to automate connections I use frequently?
You can add in Quick Connects for frequently used connections. In the main
program window, click on "TNC" on the menu bar, then click "Connect".
When the Connection window comes up, click on "Options" and then "Add Quick
Connect" to add a new connection. Once you have built your Quick Connects, clicking
the "C" button on the Toolbar will bring up your Quick Connect window.
I have some phrases that I type frequently. Is there some way I
can assign them to a keystroke?
In PKTerm for Windows you can set up Macros that will automatically type out some
text when you type a certain keystroke. To set up your macros, click on "File"
and "Settings" from the menu. Click on the "Edit Macros" tab for
either VHF or HF and use the arrows to select a macro number. Type in a brief title and
macro text. Click "OK". To access your macros, you can either type the keystroke
or click on "Macros" from the menu and select the appropriate macro title.
I get garbage when I run some of the modes like RTTY and
Pactor. I'm having trouble read the text.
With these modes, PKTerm for Windows just displays the
information it receives from the TNC. It doesn't do any additional
processing of the signal. Some common things that cause this
are: a signal that's not strong enough, running upper side band
instead of lower side band (exceptions are CW and PSK31
which use upper side band), the signal may not be tuned properly, or
you may need to
check your hardware setup for problems there. PSK31
is processed by the PSK31 add-on to PKTerm for
Windows.
PKTerm for Windows gave me a TNC initialization error so I shut down
PKTerm. Now I can't get the Monitor window to close. What do I do?
After you have closed PKTerm for Windows, press
<Ctrl-Alt-Del> once only. This will bring up the Task Manager.
Highlight the Monitor Window task and click on "End Task".
There may be a delay and a confirmation will come up asking if you want to the task.
(You may have to do this a second time before the confirmation window comes up.)
Click "End Task" to go ahead close the Monitor Window. You should be able
to continue using Windows at this point.
When I install PKTerm for Windows under Windows XP, I get an
error message that the ODBC data source manager is locked and it won't
install the ODBC DSN.
The solution is to set up an ACCESS DSN in the ODBC
manager of KANLOG and point to the file named kanlog.mdb . This is
fixed in the current version.
How do I remove PKTerm 99 or PKTerm for Windows from
my system?
Go to Control Panel and open Add/Remove programs.
Select PKTerm from the list.
Do I need to uninstall my current version of PKTerm 99 or
PKTerm for Windows before I upgrade to a newer version?
No, just install the new version in the same folder as the
old version.
DX4WIN with PKTerm for Windows
I'm trying to use PKTerm for Windows with DX4WIN but I get
an error message that says "Target Application Window not
found".
If you get an error message in DX4WIN that says
"Target Application Window not found: Class: CSS TNC PROGRAM, Title:
PKTERM '99", check your settings in DX4WIN. In DX4WIN click on
File and then Preferences from the menu. In the "Setup
Parameters" window, check the following settings in the top line of
the window. Upper case, lower case, and spacing must match what is
shown here.
TNC interface Type: Regular
COM Port: Msg
Message handshake:
CSS TNC PROGRAM|PKTerm '99
The pipe or | character can be found above the backslash
or \ character on your keyboard. Also note that you need DX4WIN
version 4.06 or greater.
I'm seeing OPBAR, OPCW, ZF, and ZS packets in the HF
window in PKTerm 99.
OPBAR, OPCW, ZF, ZS packets show up on the HF window. The
problem happens only in single character receive mode on the AEA
TNCs. If commands are sent to the TNC and the TNC hasn't processed
all of the commands, even though the TNCs buffer still has room, then
the TNC drops the trailing <ETX> on the command return
info. This makes it look like it's part of the next packet.
PKTerm 99 maintenance version 1.4b and later works around the firmware bug to
process the packets correctly. You should download
the 1.4b update or later version (21 January 2000 or later) to
correct this problem.
I have Trumpet Winsock as my TCP/IP driver and the Trumpet dialer
comes up when I start PKTerm for Windows.
If Trumpet Winsock is your TCP/IP driver, the Trumpet dialer loads when
you start PKTerm for Windows. This is in the design of the Trumpet Winsock driver. Microsoft
Dial Up Networking does not have this issue. The work around for this problem is to
close the Trumpet dialer and continue in PKTerm for Windows. (This information comes from Trumpet
Support)
PKTerm for Windows is
showing the wrong date.
PKTerm for Windows is Y2K compliant. However, there are some known interactions and errors that may occur with Windows and the
Real Time Clock and the computer's BIOS. If you are having Y2K
problems with your software, check the article below for
more information.
http://www.microsoft.com/technet/year2k/white/rtbios/rtbios1.htm
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